Serving Wilmington Since 1993


Refrigerator Repair

Wilmington's Leader in Refrigeration Services

Factory Authorized Refrigerator Service.

If you’ve been looking for a high-caliber Wilmington, NC, refrigerator repair service, end your search with Island Appliance Repair. We have more than 50 years of combined experience, and in order to do accurate, efficient work, we use up-to-date technology in every repair project. The parts we install will be of premium quality, and we’ll promptly finish each project.


With over 700 5-Star Reviews, Island Appliance Repair is Wilmington’s trusted repair service!

5-Star Service Promise

30-Day Repair Guarantee*

We guarantee our service with a full 30-Day Labor and 1-Year Parts Warranty!

Service Guarantee

Refrigerator Repair Experts

Our punctual, professional staff is skilled at repairing a variety of appliances, and in addition to refrigerator repairs, we can also fix dryers, washing machines, and dishwashers. We’re a locally owned and operated business that’s dedicated to great customer service, and you can expect us to swiftly respond to your requests for service. While working on your project, we’ll keep our work area neat and clean.

Refrigerator not cooling

If your refrigerator won’t cool, here are some common parts that may be to blame:

The refrigerator condenser coils dissipate heat as the refrigerant passes through them. If your refrigerator coils are dirty, the refrigerator has a difficult time dissipating heat effectively. The dirtier the coils become, the harder it is for your refrigerator to cool. It’s important to clean your refrigerator coils regularly to improve cooling efficiency and prevent unexpected breakdowns.

The condenser fan motor aids in cooling the condenser coils and compressor by circulating air over the coils & back out through the grill base. If the fan isn’t operating properly, the refrigerator may not cool properly. You can troubleshoot the fan motor by checking the fan motor blades for obstructions. Remove any obstructions if necessary. Next, spin the fan blades by hand to see if they’ll move freely. If they won’t spin freely, test the motor for continuity. If the fan motor doesn’t have continuity, replace the fan motor.

The refrigerator start relay is a necessary component to start the compressor. If the start relay is defective, the refrigerator won’t cool properly.

The thermistor communicates the refrigerator’s temperature reading to the main control board. The control board then regulates the power to the compressor and evaporator fan based on the thermistor’s reading. If the thermistor isn’t working properly (or not at all) the refrigerator may not cool properly.

Refrigerator ice maker not working

If your ice maker isn’t working, check these parts as a common solution:

The freezer’s temperature must be below 10 degrees F (-12C) for the ice maker to produce ice. If your refrigerator ice maker isn’t producing ice, check the temperature of the freezer. If the freezer is not set to below 10 degrees F, adjust the freezer temperature and wait 3 hours. If the ice maker still isn’t working, check for other possible causes.

A faulty refrigerator water inlet valve will result in an ice maker that doesn’t produce ice. Verify that the water inlet valve’s water supply has at least 20 psi of water pressure. If so, the problem may be a faulty water valve.

A common cause of a refrigerator ice maker not working is a frozen water line. Check your water line for obstructions. If the line is frozen, defrost the line to restore ice production.

If the freezer temperature is correct and the water supply is sufficient, the issue may be with the ice maker assembly itself.

Refrigerator not defrosting

The defrost control board is responsible for controlling how often to run the defrost cycle. If the control board is faulty, the refrigerator won’t defrost.

The defrost timer is responsible for turning on the defrost heater several times throughout the day. If the timer is faulty, the refrigerator may not advance to the defrost cycle.

The defrost heater assembly heats up to melt away the frost that accumulates on the evaporator coils. If the hater is defective, the defrost system will not work.

Freezer cold but fridge is warm

The damper console opens and closes to allow cold air to flow between the freezer and refrigerator compartments. If the damper doesn’t open or is blocked, the freezer will be cold but the refrigerator will not. 

The temperature control board sends voltage to the compressor and fan motors. If the control board is faulty, the compressor and fan motors may not receive voltage, which can cause the refrigerator to not cool properly. 

The evaporator fan motor draws cold air over the evaporator coils and circulates the air throughout the freezer. If the fan motor is not working properly, the freezer or refrigerator may not cool adequately.

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